Message templates greatly simplify communication with your candidates. Create as many templates as you need to make your communication more efficient. This guarantees a professional and, above all, consistent appearance to the outside world.
Create and manage message templates
You can find the message templates under "Settings" (1) > "Messaging" (2) > "Message templates" (3). Based on the expertise of our colleagues, we have already created some message templates for you, e.g. for confirmations of receipt or rejections, which are stored for you by default.
You can edit the existing templates (4) or create your own by clicking on "Add template" (5).
Fill in the fields accordingly in the next window:
- "Message template name": Internal title for your message template.
- "Message subject": Subject of the e-mail, i.e. the candidates will also see this text.
Use placeholders, which you will find in the middle of the message template, to customise your messages and to have standard data automatically filled in.
Do you use custom questions? These can also be defined as placeholders by users with admin rights in the settings (1) > "Applications" (2) > "Custom questions" (3). This way you can also insert them into your message templates. To do so, click on the gear icon (4) and activate the option "Available as placeholder for messages" (5).
If you use the standard company signature, you do not need to include a signature in the message template because it will be sent automatically.
Only add a generic signature (such as "Yours sincerely, your HR team") if you do not want to include the company signature by default.
Individualise automated workflows
Learn more about the automated workflows in our article "Automated workflows".