Read this article to learn how you, as an admin, can customise notification settings for access groups.
1. Access groups
Access groups allow you as an administrator to specify access rights and notification options for your different user segments.
It can often be useful to make default settings and, if necessary, also block the adaptation or deactivation of these settings. As an administrator, it is not possible for you to see the personal profiles and their notification settings. Accordingly, you may not be able to verify the reason why, for example, a new message is not displayed to a person. For this reason, we recommend the default settings by the admin.
You can find the access groups at "Settings" (1) > "Access management" (2) > "Access groups" (3). By default, we have preconfigured the following four groups for you:
- Fachabteilung (Department)
You are welcome to create as many additional groups as you wish via "Add access group" (4). To edit an existing group, click on the corresponding button (5).
2. Notification settings
To adjust the notification settings, click on the three dots next to the desired access group (1) and then on the button with the same name (2).
You can now configure the following three types of default settings for the individual access groups, depending on the situation.
How should the access group be notified?
Select the type of notification from the drop-down menu at "Default.
Is the access group allowed to change the default settings?
Determine whether the access group may change the default settings you have defined by deactivating/activating the button under "Editable".
Is the access group allowed to deactivate the settings?
Use the "Allow disabling" column to decide whether the access group may deactivate the respective settings.